Serendipity—those chance meetings that lead to unexpected breakthroughs—is one of the greatest assets of offline business environments. This talk dives into how spontaneous, unplanned interactions can spark innovation, collaboration, and opportunity in ways that virtual meetings never can.

From watercooler conversations to casual conference chats, the session explores how to intentionally create space for serendipity. Business leaders will learn how to design their offices, events, and team interactions to encourage creativity and cross-pollination of ideas.

We’ll also explore how major companies, from startups to giants like Google and Pixar, intentionally design serendipitous encounters into their workflows. The audience will walk away with inspiration and practical tactics to engineer more “happy accidents” that could be the key to their next big idea.